{"id":18981,"date":"2023-02-21T16:23:05","date_gmt":"2023-02-21T09:23:05","guid":{"rendered":"https:\/\/shakicks.us\/?page_id=18981"},"modified":"2024-09-19T16:41:41","modified_gmt":"2024-09-19T09:41:41","slug":"refunds-and-returns","status":"publish","type":"page","link":"https:\/\/shakicks.us\/index.php\/refunds-and-returns\/","title":{"rendered":"Refunds and Returns"},"content":{"rendered":"

Please contact us at support@shakicks.com<\/a> before returning\/exchanging and we will respond quickly with instructions for how to return items from your order.<\/p>\n

Thank you for shopping at Shakicks! While our goal is for every customer to love your purchases from Shakicks, we understand that isn\u2019t always the case. Please read our return and exchange policy below to make sure that your items are eligible for return and for further instructions
\nIn order for us to be able to accept your return, it must meet the following requirements:
\n\u2013 The item is returned in its original condition with all original sewn-in or hang tags must still be intact.
\n\u2013 The item is unworn, unused with box\/tags attached, and has not been washed and\/or put in a dryer for any reason.
\n\u2013 The item(s) must also not smell strongly of smoke and\/or body odors of any type, are not covered in pet and\/or human hair, and are not stained or damaged in any other way or with any wear and tear, including dirt, scuffs, scratches.<\/p>\n

Our Return and refund policy lasts for 30 days.<\/strong><\/h4>\n

If 30 days have gone by since the delivery date, unfortunately, we can no longer authorize your return requests.
\n*To initiate a return request, please first notify our support team at support@shakicks.com<\/a><\/p>\n

Please provide the order number and item(s) you wish to return, along with the purchaser\u2019s name, your email address, and phone number for the fastest service. To complete your return request, please include a receipt or proof of purchase, visual evidence (e.g photo, video, label shipping, packages,..) of the products, and reasons why you made you unsatisfied with our shoes and want to return\/refund. In the case, the shoes are wrong with your order, you need a shipping label, and all information about the order on the packages to prove that it\u2019s from our store.
\nThe clients are to cover the shipping costs to return their item(s)
\nPlease do not send your purchase back to the manufacturer without our approval. They do not handle return shipments. If your package is returned there and lost, we will no longer be able to assist with your request.
\nWe are not liable for any return packages that have been lost stolen and damaged in transit. Please keep your proof of postage and\/or return tracking number when shipping back your item(s). All goods will be inspected on return.<\/p>\n

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.\u00a0 If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
\nLate or missing refunds (if applicable)
\nIf you haven\u2019t received a refund yet, first check your bank account again.
\nThen contact your credit card company, it may take some time before your refund is officially posted.\u00a0 If you\u2019ve done all of this and you still have not received your refund yet, please contact us at support@shakicks.com<\/a>
\nGifts
\nIf you would like to buy a gift card, please contact us at support@shakicks.com<\/a> and we will support you.
\nIf the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.\u00a0 If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.<\/p>\n

Note:<\/strong><\/em> This policy refers to shoe returns and exchanges only. For other product return and exchange requests, please contact us at support@shakicks.com<\/a>
\nCan\u2019t find what you\u2019re looking for? Send us a little note. Contact us https:\/\/shakicks.us\/pages\/contact-us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Please contact us at support@shakicks.com before returning\/exchanging and we will respond quickly with instructions for how to return items from your order. Thank you for shopping at Shakicks! While our goal is for every customer to love your purchases from Shakicks, we understand that isn\u2019t always the case. Please read our return and exchange policy […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-18981","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/pages\/18981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/comments?post=18981"}],"version-history":[{"count":7,"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/pages\/18981\/revisions"}],"predecessor-version":[{"id":145077,"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/pages\/18981\/revisions\/145077"}],"wp:attachment":[{"href":"https:\/\/shakicks.us\/index.php\/wp-json\/wp\/v2\/media?parent=18981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}